Terms & Conditions

1. Acceptance of Terms

By accessing and using Zettaura's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, please do not use our website or services. These Terms apply to all users, clients, and visitors of our platform.

2. Service Description

Zettaura is an AI product company. Our offerings include but are not limited to:

ZiaSign — our AI-powered contract and e-signature platform
Buckhy — our upcoming AI product for business and personal finance
Future AI SaaS products launched by Zettaura
Enterprise AI partnerships built around our products
Product integrations, pilots, and migration support

Specific product terms, deliverables, and timelines are outlined in individual product or partnership agreements.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information when requested
Use our services in compliance with all applicable laws and regulations
Maintain the confidentiality of any account credentials provided
Promptly notify us of any security breaches or unauthorized access
Respect intellectual property rights and proprietary information
Not use our services for any illegal or unauthorized purposes
Cooperate in good faith during service delivery

4. Payment Terms

Billing and Payments

Payment terms are specified in individual service agreements
Invoices are typically due within 30 days of receipt unless otherwise agreed
Late payments may incur interest charges and service suspension
All fees are non-refundable unless explicitly stated in the service agreement

Pricing Changes

We reserve the right to modify pricing with 30 days written notice for ongoing services. Price changes will not affect existing fixed-price contracts.

5. Intellectual Property

Our Property

All content, software, designs, text, graphics, and other materials on our website and in our services are owned by Zettaura or our licensors and are protected by intellectual property laws.

Client Property

We respect client intellectual property rights. Ownership of client data and custom-developed solutions is typically addressed in individual service agreements.

6. Confidentiality

We understand the sensitive nature of business information and maintain strict confidentiality:

All client information is treated as confidential
Access to client data is limited to authorized personnel only
We implement appropriate security measures to protect confidential information
Confidentiality obligations survive termination of service agreements

7. Service Level Agreements

We strive to provide high-quality services with appropriate availability and response times:

Specific SLA metrics are defined in individual service agreements
We provide regular service performance reports
Service credits may apply for SLA breaches as contractually agreed
Planned maintenance windows are scheduled with advance notice

8. Limitation of Liability

To the maximum extent permitted by law:

Our total liability shall not exceed the amount paid by you for the specific service in question
We are not liable for indirect, consequential, or punitive damages
We do not guarantee uninterrupted or error-free service
Liability limitations do not apply to gross negligence or willful misconduct

Some jurisdictions do not allow certain liability limitations, so these may not apply to you.

9. Termination

Termination by Either Party

Either party may terminate services with appropriate notice as specified in service agreements
We may immediately suspend services for non-payment or material breach
Data retrieval and transition assistance may be provided subject to separate agreements

Effect of Termination

Upon termination, payment obligations for services rendered remain in effect, and confidentiality obligations continue as specified in agreements.

10. Data Protection and Privacy

We are committed to protecting your privacy and handling personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information about our data practices.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated with reasonable advance notice. Your continued use of our services after such changes constitutes acceptance of the new Terms. For significant changes affecting existing contracts, we will work with clients to ensure a smooth transition.

13. Governing Law and Dispute Resolution

These Terms are governed by applicable local laws. In the event of disputes:

We encourage resolution through good faith negotiations
Mediation may be pursued before formal legal proceedings
Specific dispute resolution procedures may be outlined in service agreements

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

15. Contact Information

For questions about these Terms & Conditions or our services, please contact us:

Zettaura Legal Team

Email: legal@zettaura.com

Website: Contact Form

These Terms & Conditions constitute the entire agreement between you and Zettaura regarding the use of our website and services, unless superseded by a specific written service agreement.